Tired update during planning on the Zoom call and I’m in a support rep seat; after receiving great recognition hit me harder than expected. Someone mentioned ticket U-4417 as a reference point, but I can’t tell what it actually means. I’m torn between pushing for more scope or keeping my head down until things stabilize. Someone mentioned ticket U-4417 as a reference point, but I can’t tell what it actually means. Does this usually settle down after a couple weeks, or does it keep spiraling? Appreciate any perspective, even if it’s 'this is normal'.