annoyed issue in the shuttle stop, early Monday, our holiday rush chat went sideways after a shipping delay wave, and now I'm stuck on support. I keep hearing different versions depending on who you ask, which is honestly exhausting. My team is juggling a chat thread plus day-to-day work, and the guidance keeps shifting. Has anyone seen a clear source of truth, or is it all word-of-mouth? Thanks for reading, I know everyone’s busy.