A customer came in yesterday, frustrated because they couldn't find someone to help them for a solid hour. I was pulled from my task to assist, but then my shift got extended without notice. I had already planned my evening, but it felt like the store needed bodies more than a heads-up. This isn't the first time it's happened, and I hear it's common in Bengaluru too, where the scheduling feels haphazard. By the end of my shift, I was exhausted, just trying to keep up.