Last week, in Bartlesville, i was in a meeting where a critical decision got pushed back because no one had the authority to approve it. We spent almost an hour debating who was responsible. Everyone looked to Katy, but even she didn't know who to escalate it to, since the chain of command keeps changing. It's frustrating to see trunover and lack of clear leadership impact everyday work. The same issues keep popping up - it's like waiting for a bus that never comes. People just leave when the situation gets too chaotic.